Privacy Policy
At SherpaHolidays, we believe your personal information deserves the same care and respect we bring to every journey.
This policy explains exactly what we collect, why we collect it, and how it's protected. No surprises.
Information We Collect
When you book an experience with us, we collect information necessary to create your journey:
- Name and contact details
- Travel preferences and requirements
- Payment information
- Passport details when required for permits
We collect only what we need. Nothing more.
How We Use Your Information
Your information helps us craft personalized experiences and maintain seamless communication throughout your journey. We use it to:
- Process bookings and payments
- Coordinate travel logistics and permits
- Send important updates about your trip
- Improve our services based on your feedback
We never sell your data, share it unnecessarily, or use it for anything other than delivering your journey.
When We Share Information
We share information only with licensed travel partners when necessary to deliver your experience, such as local guides, accommodation providers, and permit authorities. Every partner is carefully vetted and bound by strict confidentiality agreements.
Cookies
We use minimal, essential cookies to remember your preferences and improve your browsing experience. You can manage cookie settings in your browser at any time.
Data protection
Your data is protected with industry-standard encryption and stored securely. We regularly review our security practices to ensure your information remains safe. Access is limited to team members who need it to serve you, and we never sell your data to third parties.
Your rights
You can request access to, correction of, or deletion of your personal information at any time. Reach us at info@sherpaholidays.com, and we'll respond promptly.
Contact Us
If you have questions about how we handle your information, we're here to help. We never sell your personal information, and we only use it to deliver your journey with care.
Third-Party Services
Payments and bookings may be processed securely through trusted partners such as Shopify and payment providers.
